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    Why the time field is showing invalid time error?

    Asked by jacque on July 13, 2017 at 04:36 PM

    On our form -we ask for times


    when you start to do this and put in the hour (with the intent of then moving to the minutes)  you get ENTER A VALID TIME


    Why does it do this? We get NUMEROUS  calls and I tell them " just keep going "but it seems stupid...


    can we fix this??



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    JotForm Support

    Answered by Kevin_G on July 13, 2017 at 06:56 PM

    I have checked your form and tried entering a time field, I was unable to replicate the issue you mentioned, here's my screen-cast: 

    As I can understand the error happens when you are filling the hour and try to select the minutes. Could you please try testing on incognito mode?

    Please, let us know how it goes.