What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why the time field is showing invalid time error?

    Asked by jacque on July 13, 2017 at 04:36 PM

    On our form -we ask for times

     

    when you start to do this and put in the hour (with the intent of then moving to the minutes)  you get ENTER A VALID TIME

     

    Why does it do this? We get NUMEROUS  calls and I tell them " just keep going "but it seems stupid...

     

    can we fix this??

     

     

    Page URL:
    http://dogslovewoof.com/check-in/

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 13, 2017 at 06:56 PM

    I have checked your form and tried entering a time field, I was unable to replicate the issue you mentioned, here's my screen-cast: 

    As I can understand the error happens when you are filling the hour and try to select the minutes. Could you please try testing on incognito mode?

    Please, let us know how it goes.