Why we are not getting notifications?

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    ZackG
    Asked on July 13, 2017 at 06:27 PM

    We randomly stopped getting notifications from our forms.

     

     

    What can we do?

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    Kiran
    Answered on July 13, 2017 at 11:24 PM

    I have checked your email address and it is not listed there. As I see the email history log, I see that the emails are being sent from our end without any issue.

    Please go through the guide below that can help you with troubleshooting email delivery issues.

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications

    Please get back to us if the issue still persists. We will be happy to assist you further.