What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why we are not getting notifications?

    Asked by ZackG on July 13, 2017 at 06:27 PM

    We randomly stopped getting notifications from our forms.

     

     

    What can we do?

    Page URL:
    http://zackgreenfield.com/change-form/

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    JotForm Support

    Answered by Kiran on July 13, 2017 at 11:24 PM

    I have checked your email address and it is not listed there. As I see the email history log, I see that the emails are being sent from our end without any issue.

    Please go through the guide below that can help you with troubleshooting email delivery issues.

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications

    Please get back to us if the issue still persists. We will be happy to assist you further.