What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do the payment processors you integrate with allow payment through Debit Cards?

    Asked by Soargui on July 14, 2017 at 10:54 AM

    Do any of our partner companies allow the customer to make payment through DEBIT CARD? If so, which ones?

  • Profile Image
    JotForm Support

    Answered by david on July 14, 2017 at 12:30 PM

    Nearly all of our payment processors allow for payment using debit or credit card.  I pretty sure all but one or two allow for it by default.

  • Profile Image

    Answered by Soargui on July 14, 2017 at 08:44 PM
    Could you advise me on some points? I have a clilente in Brazil that wants to make sales with credit card and debit card. The JotForm form will integrate with an application from another platform as I already do in three other applications, so I have some doubts:
    1-My client need to open some account in the payment processor?
    2-This has some cost
    3-Does using a form with a payment processor have any cost to me?
    4-For me to use a form with a payment processor of yours has any cost to my client?
    5-What level of security is there in the payment processor? (I need to tell my client about this).

    6-How to choose one of the available processors in JotForm?

    Att
    Geraldo Simões
    Fone: (11) 9.9409-9119 Vivo-WhatsApp
    Email: gmsimoes@terra.com.br
    Aplicativo: http://applink.com.br/soarguiaplicativos

    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: sexta-feira, 14 de julho de 2017 13:31
    Para: gmsimoes@terra.com.br
    Assunto: Re: Payment via DEBIT CARD

    A new response has been received:
    Answered by david
    Nearly all of our payment processors allow for payment using debit or credit card. I pretty sure all but one or two allow for it by default.
    View this thread on browser » Unsubscribe Thread
    1500049850
    ...
  • Profile Image
    JotForm Support

    Answered by Jim_R on July 15, 2017 at 03:26 AM

    1-My client need to open some account in the payment processor? 

    Yes, to use any online service, platform, etc. you need a respective account (e.g. if your client wanted to use PayPal, they need to have a PayPal account).

    2-This has some cost 

    Some are free, some are paid. Check the homepage of the payment processor you're hoping to use for more details.

    3-Does using a form with a payment processor have any cost to me? 

    No, we don't incur any charges. The fees and charges would be done on the payment processor you choose. You can always refer to the respective homepage of the payment gateway you opted to choose.

    4-For me to use a form with a payment processor of yours has any cost to my client? 

    No, we don't incur any charges. The only time your client will be charged by us is if he/she upgraded his/her account.

    5-What level of security is there in the payment processor? (I need to tell my client about this). 

    This question has been moved to a separate thread https://www.jotform.com/answers/1199928 

    6-How to choose one of the available processors in JotForm? 

    Read this article below to aid you (and your client) on deciding what works best for your business.

    Related article: Which-Payment-Processor-is-Right-for-Your-Business