What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Product images disappeared

    Asked by tec0 on July 14, 2017 at 07:02 PM

    Olá!

    Trabalhando no meu formulário hoje desapareceu 92 fotos de produtos.

    Ao editar o assistente de compras da pra visualizar as 125 imagens de produtos que eu adicionei, entretanto ao abrir o formulário em modo normal só é possível visualizar 33 imagens de produtos. 

    Esse erro aconteceu agora pouco. Já tentei restaurar edições em horário anterior, entretanto não foi possível.

     

    Como resolver isto?

  • Profile Image

    Answered by tec0 on July 14, 2017 at 07:09 PM

    Problema já foi resolvido automaticamente agora pouco! O desaparecimento das imagens durou apenas alguns minutos.

    Imagens retornaram novamente.

  • Profile Image
    JotForm Support

    Answered by Mike on July 14, 2017 at 09:00 PM

    We are glad to hear that the issue is solved.

    If you notice it again, you may get back to us with the form link/name in questions.