- RichardSturmNPCAsked on July 15, 2017 at 01:48 PM
I would like to purchase the $5 theme: http://www.jotform.me/form/43375109288461
but I get the following error when Jotform attempts to connect with Paypal.
Is there another way to pay for this theme?
Thank you for your help.
- JotForm SupportMikeAnswered on July 15, 2017 at 06:46 PM
Thank you for contacting us.
It looks like that a PayPal account is not currently specified for that theme. I have contacted the theme owner to fix the issue.
I will get back to you once the issue is fixed.
- RichardSturmNPCAnswered on July 15, 2017 at 08:43 PMHello
Thank you! It is also happening in the other themes that require purchase. It might be a systemic problem?
Sent from my IPhone.
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- JotForm SupportMikeAnswered on July 15, 2017 at 09:57 PM
It should not be. The buy functionality seems to be not working when there is an issue with specified/missing seller's PayPal account. At this time the PayPal is the only payment option available at theme store.