JotForm PayPal does not allow me to purchase theme

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    Asked on July 15, 2017 at 01:48 PM


    I would like to purchase the $5 theme:

    but I get the following error when Jotform attempts to connect with Paypal.

    Is there another way to pay for this theme? 

    Thank you for your help.

    Richard Sturm

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    Answered on July 15, 2017 at 06:46 PM

    Thank you for contacting us.

    It looks like that a PayPal account is not currently specified for that theme. I have contacted the theme owner to fix the issue.

    I will get back to you once the issue is fixed.

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    Answered on July 15, 2017 at 08:43 PM
    Thank you! It is also happening in the other themes that require purchase. It might be a systemic problem?
    Thanks again,
    Sent from my IPhone.
    Securities offered through National Planning Corporation
    Member FINRA/SIPC
    A Registered Investment Advisor
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    Answered on July 15, 2017 at 09:57 PM

    It should not be. The buy functionality seems to be not working when there is an issue with specified/missing seller's PayPal account. At this time the PayPal is the only payment option available at theme store.