What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Dan  on July 16, 2017 at 03:34 PM

    My subscription was canceled due to non payment because the card on file was no longer valid. How do I get all my forms back Im trying to make a payment but not sure how?

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    JotForm Support

    Answered by jonathan on July 16, 2017 at 04:01 PM


    Can you please confirm that your JotForm username is gibsonhanks

    You can login to the account at https://www.jotform.com/login

    If this is the correct account, I reviewed and found that it was already renewed till next month. The latest payment method was via Paypal payment.

    Let us know if you need further assistance.