- JotForm SupportaubreybourkeAnswered on July 17, 2017 at 04:31 PM
I cloned your form and I see two problems here:
#1. You have no field to collect the users email address. You need to drag the email field onto your form:
#2. You are using a notification when you should be using an autoresponder. Click on the plus to add one in your email settings.
You will see the recipient email has the same name as the email field we added earlier on your form.