- Annette gonzalezAsked on July 17, 2017 at 08:20 PM
Ninja 42 day challenge is the form. Please let me know if this is possible. Thanks
- JotForm Supportashwin_dAnswered on July 18, 2017 at 12:34 AM
If you used wrong PayPal account and the submissions ended up as incomplete payments that meas the payment has not gone through.
Unfortunately it is currently not possible to process the payments again. Even if you manually complete the submissions, it will just move the submission from incomplete payments to form's submission page but no payment will be processed again.
I would suggest you to please speak to your users and ask them to resubmit form.