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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How you comply with EU-privacy rules?

    Asked by Koen  on July 18, 2017 at 09:12 AM

    Good afternoon mr/mrs,

    In your privacy statement you mention that EU users can store their data within their own jurisdiction. You also state that specific privacy requirements that are related to this are covered. However this is nowhere explained in detail. I can not find more relevant information about this on your website. Also when I follow the link on your website, I do not read more relevant information. Could you perhaps provide me with more details/proof of HOW you comply with EU-privacy rules?

    Thanks in advance for your quick response,

    Best Regards,

    Koen Hilhorst

     

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    JotForm Support

    Answered by BDAVID on July 18, 2017 at 11:08 AM

    Besides the privacy policy page: https://www.jotform.com/help/9-Privacy-Policy, did you check more details on this one? https://www.jotform.com/eu-safe-forms/ 

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    Answered by Koen Hilhorst  on July 19, 2017 at 02:57 AM

    Yes, our privacy expert looked into all details and info. It is fine that the data is being transferred to the EU to be under EU-jurisdiction. However this also means that you have to describe HOW you comply with the (more strict) EU rules and regulations. We can not find any details about that. Therefore we do still not have any proof that your solution is compliant.

    Best Regards,

    Koen Hilhorst

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    JotForm Support

    Answered by Nik_C on July 19, 2017 at 03:52 AM

    Please refer to this post from our founder https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation if you have any additional questions please let us know and give us more details about the regulations you're referring to.

    Thank you very much.

    Thank you!