Auto response emails are going to spam folder

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    psi123
    Asked on July 18, 2017 at 11:57 AM

    Majority of our auto response emails are going to spam , this is causing problems that are defeating the purpose in using jotform, how do we resolve this?

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    BJoanna
    Answered on July 18, 2017 at 01:15 PM

    Sorry for inconvenience this may caused your. 

    Please mark those emails as not spam. That should prevent future emails to land in spam folder. 

    If you are using gmail, you can also check this guide:

    How to prevent emails landing in spam folder in your Gmail account

    Let us know if you need further assistance.