- Jennifer MullenAsked on July 18, 2017 at 12:51 PM
- SvenAnswered on July 18, 2017 at 01:38 PM
I just checked your account and I can see that reset password emails have indeed been sent successfully.
Can you please check your spam/junk folder, as emails are sometimes filtered there. If you can't find them, please let us know so we can investigate further.