What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to reset my password, but have not yet received an email with the link. Thank you.

    Asked by Jennifer Mullen  on July 18, 2017 at 12:51 PM
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    Answered by Sven on July 18, 2017 at 01:38 PM

    I just checked your account and I can see that reset password emails have indeed been sent successfully. 

    Can you please check your spam/junk folder, as emails are sometimes filtered there. If you can't find them, please let us know so we can investigate further.