What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The whitelist page is not updated with the latest info regarding noreply@jotforminc.com

    Asked by cbgny_intranet on July 19, 2017 at 02:25 PM

    Hi, we had some email notifications go to our junk mail because of this new 'noreply' email:

     

    noreply@jotforminc.com

     

    This isn't listed on your Whitelist page - maybe you should update it. Are there any others that are not on here that we need to know about? 

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

     

    Thanks,

    Nancy

     

     

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    JotForm Support

    Answered by AIDAN on July 19, 2017 at 03:32 PM

    First of all please accept my apologies for any inconvenience.

    Regarding the noreply@jotforminc.com sender address, please note that it was used temporarily while our developers were performing some tasks, and we are now back to using the ordinary sender address. The temporary nature of this address is why we saw no need to update the guide you kindly pointed out.

    I hope this helps. If you need further assistance please let us know. Thank you.