What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does google say your form is free, when on the site to create my own says 19.00 a month???

    Asked by EddieValentinDesigns on July 19, 2017 at 08:02 PM
  • Profile Image
    JotForm Support

    Answered by Kiran on July 19, 2017 at 11:20 PM

    I have checked your account and see that it is currently holding Free subscription and created two forms in the account.

    Please be noted that we have different subscription plans depending on your usage requirements that include Free subscription plan. On a Free subscription plan, you can create up to 5 forms, provides you with 100MB of storage space, stores 500 recent submissions. You can also receive up to 100 form submissions/1000 form views/10 payments in a month. If any of the monthly limits are exceeded in a month, the forms shall be disabled and you'll be required to upgrade your account or wait for the submission counter to reset on the first day of the following month. Also, Free subscription accounts shall be displaying JotForm branding banner on the banner. If you want to remove this banner, you'll need to upgrade your account to a paid subscription.

    Hope this information helps. If you have any questions, please let us know.