What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When we receive a form submission, would it come to us in an email in plain text?

    Asked by Cara  on July 21, 2017 at 12:17 PM
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    JotForm Support

    Answered by Jan on July 21, 2017 at 02:30 PM

    No, the email notification message is an HTML email. You can delete all the table and use plain text if you like to. Here's how:

    1. Click "Settings" in the top menu and then go to "Emails" section. Select the notification and then click the "Edit" button.

    2. In the Email tab, you'll see the Email Content Editor. Click the "Source Code" icon and delete all of the HTML code. Click "OK" when you're done.

    3. Enter email notification message and then click the "Save" button.


    Hope that helps. Thank you.