Unable to submit form

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    h3athletx
    Asked on July 21, 2017 at 05:08 PM
    Also, customer state's they were having trouble submitting a form. Claims
    it "locked up", but I do not see incomplete payment in the submission
    folder.
  • Profile Image
    Chriistian
    Answered on July 21, 2017 at 05:18 PM

    Please make sure your form is properly connected to Stripe. Open the settings of your payment field, click Connect with Stripe, input your Stripe credentials and click Continue.

     

    Once properly connected, it should show Connected as below.