Why my account is suspended?

  • Madhu
    Asked on July 21, 2017 at 9:15 PM

    Please help! My account is suspended, I don't know why?

  • Kiran Support Team Lead
    Replied on July 22, 2017 at 12:22 AM

    I see that the account is suspended due to the form http://www.jotform.me/form/62748378228468 which is collecting sensitive bank information. Please be noted there are few guidelines for collecting bank account information. We request you to go through the thread below that can help you in making the changes to the form.

    https://www.jotform.com/answers/720167-Can-I-collect-bank-and-sensitive-information-in-a-normal-form#11

    You may need to remove the fields on the form if you do not follow these guidelines. I have now activated your account allowing you to make necessary changes to the form. Please make sure that you make the changes immediately to avoid any further suspensions.