it is a couple of weeks that customers says that are not abvle to send the form when is ready and finished

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    iapi2016
    Asked on July 24, 2017 at 04:37 AM

    they call me saying that the loading when full filled is not available, that it take a long while m, in fact i am not receiving any enquiry since the middle of July 14 .

    thank you

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    Rose
    Answered on July 24, 2017 at 10:14 AM

    I'm not sure if I understood the exact problem that your users have been experiencing. However, I assume that the form stucks on please wait then the form is submitted. 

    If this is the case, I checked your form through its stand alone URL and I was able to submit the form without any problem. 

    In addition to this, I also checked the URL provided by you and I was not able t open that link. It gaves following error:

    Could you please provide us as much information as you can in order to allow us to investigate your issue further? If your form is embedded to any website, please send us the direct URL of the page.