What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to enable forms?

    Asked by BridgesGeneral on July 24, 2017 at 12:44 PM

    I just upgraded from free to Bronze level and now all my forms are disabled even though the "enabled" marker is switched on. Help, need to reactive ASAP!!

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    JotForm Support

    Answered by BJoanna on July 24, 2017 at 02:27 PM

    Your account was autosuspended by our phishing system. I inspected your forms, but I did not find any fields that are violating our Terms of Use. I activated your account and your forms are now enabled. 

    Sorry for the inconvenience this may cause you. 

    Let us know if you need further assistance.