What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google spreadsheet is not updating automatically with new submissions

    Asked by creshjho on July 25, 2017 at 06:49 AM
    Still facing the same issue, have to keep on regenerating the sheet to get new submissions. The spreadsheet does not auto update.
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    JotForm Support

    Answered by Kiran on July 25, 2017 at 06:56 AM

    I have pushed the missing submissions to the spreadsheet for your JotForm. Could you check if the submissions are updated? Also, please check if the new submissions are being sent to the sheet automatically. Please make sure that you are not modifying the integrated spreadsheet. If any changes are made to the spreadsheet, the integration will be broken and the new submissions will not be updated. If you have already made changes to the spreadsheet, please try reintegrating the spreadsheet and then check if the new submissions are sent normally.

    Please get back to us if the issue still persists. We will be happy to assist you further.