What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are disabled. Please help!

    Asked by jlevavold on July 25, 2017 at 08:40 AM

    I cannot use any of my forms. I was building a new form for a website, but it won't display a preview. It says "Form not found. This form is disabled." Please help me get them back up.

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    JotForm Support

    Answered by Aury on July 25, 2017 at 11:17 AM


    I just checked this account, all forms are active. If you have an specific url of the form with the issue, please let us know the url so we may look into the issue and provide accurate information.

    Thank you and Regards.