What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Migrate from Wufoo: Required validation on Headers makes submission not possible

    Asked by bsrodgers on July 25, 2017 at 04:45 PM

    My forms were transferred from Wufoo via the API.  Forms can not be submitted because it is giving a forms error at submission. This is not just specifically 1 form, but rather, every single form I have.  

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    JotForm Support

    Answered by Mike on July 25, 2017 at 06:00 PM

    Thank you for contacting us.

    The issue appears to be related to the headings which are imported with required validation for some reason. A bug report ticket has been escalated.

    The workaround is to remove the current headings and then re-add them manually.

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    JotForm Support

    Answered by seth on July 26, 2017 at 04:37 AM

    Hello,

    The issue should be fixed now, can you please check on your side and turn back to us with the results?

    Regards.