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Carol HealeyAsked on July 27, 2017 at 8:15 AM
I tried to change my password and now it is frozen and I never got the change password email
Nothing works for me to sign in.
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AIDANReplied on July 27, 2017 at 11:30 AM
I have checked your email activity and found two password reset instructions emails sent to you today, with one hour apart between these two.
Please check your SPAM/JUNK/BULK folders in case emails are landing there instead of your inbox. Their subject link should read "JotForm Lost Password" and they are coming from noreply@jotform.com.
I hope this helps. If you need further assistance please let us know. Thank you.
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newenglandswimReplied on July 27, 2017 at 11:43 AMI do not have those emails to this email address, nor are they in SPAM.
Carol Healey
New England Swimming Office
PO Box 920133
Needham, MA 02492
781-449-0270 (office)
781-449-7903 (fax)
*------------------------------------------------------------------------------------------------------------------*
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any disclosure, copying, printing, distribution or use of any of the
information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please
immediately notify the sender by telephone or return email and delete the
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*Any views expressed in this message are those of the individual sender,
except where the sender specifies and with authority, states them to be the
views of USA Swimming.*
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AIDANReplied on July 27, 2017 at 12:51 PM
I have sent you a personal email with the subject "Not receiving password reset instructions email" and included in it a link that should allow you to reset your account password.
Please get back to us if you didn't receive this email after a moment so we can see to assisting you further. Thank you.