- Andrew hongAsked on July 27, 2017 at 04:37 PM
I just tried to change my password a few times and now isn't allowing me to log back in for some reasons.
- JotForm SupportJohn_BensonAnswered on July 27, 2017 at 06:19 PM
I checked your account and it is in good condition. You are subscribed to the Bronze plan yearly. Upon checking your mail logs, I can see that emails are being sent successfully. See image below:
Have you received the reset password email? If not, please check your spam folder for the password reset email instruction.
If the issue persists, please try using a different internet browser. Also, please provide the error that you encounter so we can check it further.
I hope that helps.