What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to access my account

    Asked by Andrew  on July 27, 2017 at 05:14 PM


    I changed my Password last night and realized that the password was too long and need it for access for others.  So then I rechanged my password to a different one and now its frozen and I do need to access the form for work! Please help .

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    JotForm Support

    Answered by John_Benson on July 27, 2017 at 06:22 PM

    I can see that this is a duplicate post. I have answered you on this thread: https://www.jotform.com/answers/1210233

    Thank you.