What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyway to force someone to complete a PayPal payment?

    Asked by Bill Paolucci on July 27, 2017 at 07:46 PM
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    JotForm Support

    Answered by Kiran on July 27, 2017 at 11:05 PM

    I am not sure if I understand your query correctly. Do you mean to say if you want to complete the payment from the incomplete payments? If so, unfortunately, it is not possible to complete the payment from incomplete payments. If you have enabled the Authorization only in the payment field to capture the payment later, you may charge the user later from the PayPal dashboard. However, this option doesn't charge the user immediately and it is required to charge the customers manually for all the submissions received while the option is enabled.

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist you further.