What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I get to my account from the My Forms page?

    Asked by alanketcha on July 28, 2017 at 10:52 AM

    Could find no navigation from top menu nor from JotForm hot spot. I can get there by typing in URL directly. Is that the only way? Where am I NOT looking?

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 28, 2017 at 01:17 PM

    Are you referring to this page? 

    If you need need to click on the Login button and Sign In.

    You can also use this link to log in to your account. 


  • Profile Image

    Answered by alanketcha on July 28, 2017 at 03:44 PM
    Nope. I am already logged in and on the uniforms page. So sign in is not one of the options. I could find no navigation to the my account page. Only way I could get there from uniforms page is typing in the url directly.
    ⁣Sent from BlueMail ​
  • Profile Image
    JotForm Support

    Answered by Jan on July 28, 2017 at 05:22 PM

    Please click the "User" or "Profile" icon at the top right. After that, click the "Gear" icon to open the My Account page. Here's a screenshot:


    If you're still having issues, I suggest you try another browser just to check if it will work properly or not.

    If possible, please provide a screenshot of the issue you're having so that we can further investigate.

    Thank you.