How do I get to my account from the My Forms page?

  • alanketcha
    Asked on July 28, 2017 at 10:52 AM

    Could find no navigation from top menu nor from JotForm hot spot. I can get there by typing in URL directly. Is that the only way? Where am I NOT looking?

  • BJoanna
    Replied on July 28, 2017 at 1:17 PM

    Are you referring to this page? 

    How do I get to my account from the My Forms page? Image 1 Screenshot 30

    If you need need to click on the Login button and Sign In.

    How do I get to my account from the My Forms page? Image 2 Screenshot 41

    You can also use this link to log in to your account. 

    https://www.jotform.com/login 

  • alanketcha
    Replied on July 28, 2017 at 3:44 PM
    Nope. I am already logged in and on the uniforms page. So sign in is not one of the options. I could find no navigation to the my account page. Only way I could get there from uniforms page is typing in the url directly.
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  • Jan
    Replied on July 28, 2017 at 5:22 PM

    Please click the "User" or "Profile" icon at the top right. After that, click the "Gear" icon to open the My Account page. Here's a screenshot:

     How do I get to my account from the My Forms page? Image 1 Screenshot 20

    If you're still having issues, I suggest you try another browser just to check if it will work properly or not.

    If possible, please provide a screenshot of the issue you're having so that we can further investigate.

    Thank you.