What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I got this message when login in my account: "You have reached login attempt limit". I could not reset the password. Please help.

    Asked by Satish Muluk on July 30, 2017 at 07:53 PM
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 30, 2017 at 11:31 PM

    Hello Satish,

    Since there were several failed attempt to login to your account in quick succession, that is the reason you see this message. This is a preventive measure which is place to prevent malicious attempts to gain unauthorize access to accounts. I would suggest you to please try again in few hours and you should be able to login or reset password. 

    Do get back to us if the issue persists.

    Thank you!