How to fix wrong title when sharing form in Facebook

  • Profile Image
    tal2314
    Asked on August 02, 2017 at 02:04 PM

    I had changed the name in the Page Title section as well and it still comes up as the old name when I try to publish it to Facebook.



    This is a re-post of a comment on How to Change the Page Title of the Form

  • Profile Image
    Nik_C
    Answered on August 02, 2017 at 04:04 PM

    Could you please share the Form ID and Facebook page so we can investigate this issue further?

    I'm not sure why the changes are not reflecting, you could also try removing the page and adding it back to Facebook.

    We'll wait for your response.

    Thank you!

  • Profile Image
    tal2314
    Answered on August 02, 2017 at 04:44 PM
    Where do I locate the Form ID?
    Also, I haven’t added it to Facebook, when it came up like this picture with the wrong name I canceled it.
    Our Facebook is https://www.facebook.com/carolinesheriff
    [cid:image001.png@01D30BAD.B8D8F3B0]
    Tanisha Wimmer
    Administrative Manager
    Caroline County Sheriff's Office
    118 Courthouse Lane, P.O. Box 39
    Bowling Green, VA 22427
    (804) 633-1123 Fax (804) 633-1124
    www.carolinesheriff.org
    Confidentially Notice: The information contained in this e-mail and attached document(s) may contain confidential information that is intended only for the addressee(s). If you are not the intended recipient, you are hereby advised that any disclosure, copying, distribution or the taking of any action in reliance upon the information is prohibited. If you have received this e-mail in error, please immediately notify the sender and delete it from your system.
    ...
  • Profile Image
    Mike
    Answered on August 02, 2017 at 06:17 PM

    The form link contains the form ID. To fix the issue, please enter your form link and use the 'Scrap Again' option in the next Facebook tool:

    https://developers.facebook.com/tools/debug/

    If you need any further assistance, please let us know.