Unable to upload file in "mp4" files.

  • CNHCKI
    Asked on August 5, 2017 at 2:36 AM

    Hi I made an account, but after not being able to submit files that are in the .mp4 format, I will not have a use for the account. Please delete my account. Thanks! 

  • Ashwin JotForm Support
    Replied on August 5, 2017 at 4:42 AM

    Hello CNHCKI,

    I did check your form and found that you have not configured your upload field to allow .mp4 files to be uploaded. You can add "mp4" file extension in "File Types" of your upload file setting. Please check the screenshot below:

    Unable to upload file in mp4 files Screenshot 20

     

    Hope this helps.

    Do try it out and get back to us if you have any questions. Do you still want us to delete your account? Do get back to us on this and we will do the needful.

    Thank you!