- CNHCKIAsked on August 05, 2017 at 02:36 AM
Hi I made an account, but after not being able to submit files that are in the .mp4 format, I will not have a use for the account. Please delete my account. Thanks!
- JotForm Supportashwin_dAnswered on August 05, 2017 at 04:42 AM
I did check your form and found that you have not configured your upload field to allow .mp4 files to be uploaded. You can add "mp4" file extension in "File Types" of your upload file setting. Please check the screenshot below:
Hope this helps.
Do try it out and get back to us if you have any questions. Do you still want us to delete your account? Do get back to us on this and we will do the needful.