We need a way to be able to fill in forms offline and then sync with the servers when a connection becomes available again

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    Asked on August 07, 2017 at 03:53 AM

    Hi Jotform,

    We have built many forms with Jotform but a common issue were having is that larger forms with many photo upload fields tend to fail when going to the next page or when submitting in areas with poor mobile reception. 

    The forms function perfectly when in built up areas and a good 4G connection however we do conduct regional works and having a form fail after uploading photos throughout the day is a real problem.

    Other form builders have solved this by allowing mobile users to download the offline version of a form which acts like an app. And it is completely functional like with a mobile connection accept the submit button puts the submission into 'queue' and when the phone comes into good reception it uploads the submission to the server. 

    This would be highly beneficial for us as it is a massive hold up when working in the field if all your input is lost. 

    I have seen many tickets put in about this. 
    If JotForm is not prepared to develop something like this. Is there a workaround using the source codes which we could use?

    Thank You

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    Answered on August 07, 2017 at 05:58 AM

    Hello ImreDatatel,

    Since you need your forms to work offline, the only option available is to enable "Auto Fill" setting of your form. This will save the input data of form fields every few seconds. Please be noted that auto fill feature saves the input data in browser cookie. That means if the user access the form again from other browser, other system or clear the browser cache, the saved data will not be accessible. The following guide should help you:  http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later 

    I would suggest you to try it out and see if it fits into your requirement. 

    Thank you!