Global Countdown widget question

  • Fonehouse
    Asked on August 7, 2017 at 5:13 AM

    Hi

    is there any way to make it so the global countdown widget doesn't reset when you leave the form if you haven't filled it in.

     

    An example of what we are looking for is we want to encourage our clients to submit an order, we will give them say 2 days to make the order, so they may not initially make it the first time they are on the form but if they come back to the form a day later, is it possible to have it so that the countdown hasn't reset?

     

    Thanks

     

     

     

     

  • Chriistian Jotform Support
    Replied on August 7, 2017 at 10:37 AM

    Unfortunately, it is not possible to continue the countdown timer when the user decided not to fill the form and then return back. The widget is designed to do the countdown every load of the page (per session of the page). The workaround for this is to get the source code of your form, embed it to your website and add a script to the source code so it can save the time of the form. But you will need to have a knowledge of scripting language such as javascript to implement this.