What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How secure is the payment information to our account?

    Asked by RRHSABSC on August 08, 2017 at 03:27 PM

    I am doing fine in setting up forms, but I wanted to know and ensure that when people are making payments that it's going to the right account.

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    JotForm Support

    Answered by AIDAN on August 08, 2017 at 05:08 PM

    Please note that we take security very seriously here at JotForm.

    All our payment integrations are connected to the forms securely with SSL. That means data is encrypted during the transmission and cannot be interrupted by anyone else.

    If you configure your payment integrations with the correct credentials, then all form submissions that result in payments would go to the right account.

    For more information on mastering payment form integrations with JotForm, please see our guide here: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    I hope this helps. If you need further assistance please let us know. Thank you.