Forgot password

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    Alonzo Butler
    Asked on August 09, 2017 at 03:48 PM
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    aubreybourke
    Answered on August 09, 2017 at 04:16 PM

    When you try to login you will see the "forgot password" option:

    If you click that link. You will be given the option to reset your password:

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    Jan
    Answered on August 09, 2017 at 04:18 PM

    Your email address is on the bounce list. This is the reason why you are not getting the password reset email instructions.

    I have removed your email address from the bounce list. I also requested for a password reset instructions to be sent to your email address. Please check your inbox or spam folder.

    Hope that helps. If you have any questions, let us know. Thank you.