How can I track deleted forms?

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    AshleyFurney
    Asked on August 10, 2017 at 04:38 PM

    We use an account shared by a small team at my workplace. We have several forms that we use consistently (several submissions per day). I now see only one form in our account. No forms are in the trash, etc. Is there a way to track which user deleted forms?

    FYI, we can still submit information using a link to one of our forms, although the submissions are not visible on the back end.

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    david
    Answered on August 10, 2017 at 05:38 PM

    Your most recent form belongs to the user "kylehughes".  I believe the forms were shared with your account from that account but they are no longer shared:

    https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    This is why the forms can still be filled instead of them showing as deleted.  If they were deleted, there would be an error message when visiting the forms' URL.

    I would recommend contacting the owner of the "kylehughes" account to have them share the forms with your account once again.