PDF Fillable Form: How do I submit the form once the data has been saved?

  • DestinationDream
    Asked on August 10, 2017 at 8:22 PM
    I have followed every direction for this form and it will not allow me to
    submit once I saved my form.
    Is there a phone number to call your support at?
    Shelley
  • Kevin Support Team Lead
    Replied on August 10, 2017 at 8:30 PM

    Unfortunately, we do not provide phone support, but we will be more than happy to assist you through our forum. 

    I have tested your form http://www.jotform.ca/form/72217809584262, downloaded the PDF fillable file, entered the data, saved the PDF document, re-opened again and clicked on the submit button, the submission went through without any problem. 

    Here is a screen-cast about my test: 

    PDF Fillable Form: How do I submit the form once the data has been saved?  Image 1 Screenshot 20

    Is this not the same behavior you are experiencing on your end? 

    May you please confirm us if this is the same form you're referring to? 

    You could also let us know which PDF reader you're using on your end.

    We will be glad to have another look to your form. 

  • DestinationDream
    Replied on August 10, 2017 at 9:43 PM
    Hi there
    Yes I finally got it. I had to right click and open with adobe
    This is fantastic. I love jotform
    Shell
    ...
  • Kevin Support Team Lead
    Replied on August 10, 2017 at 10:05 PM

    Glad to know you were able to get it working. 

    Please let us know if there is anything else that we can assist you with, we will be glad to help you.