PDF Fillable Form: How do I submit the form once the data has been saved?

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    DestinationDream
    Asked on August 10, 2017 at 08:22 PM
    I have followed every direction for this form and it will not allow me to
    submit once I saved my form.
    Is there a phone number to call your support at?
    Shelley
  • Profile Image
    Kevin_G
    Answered on August 10, 2017 at 08:30 PM

    Unfortunately, we do not provide phone support, but we will be more than happy to assist you through our forum. 

    I have tested your form http://www.jotform.ca/form/72217809584262, downloaded the PDF fillable file, entered the data, saved the PDF document, re-opened again and clicked on the submit button, the submission went through without any problem. 

    Here is a screen-cast about my test: 

    Is this not the same behavior you are experiencing on your end? 

    May you please confirm us if this is the same form you're referring to? 

    You could also let us know which PDF reader you're using on your end.

    We will be glad to have another look to your form. 

  • Profile Image
    DestinationDream
    Answered on August 10, 2017 at 09:43 PM
    Hi there
    Yes I finally got it. I had to right click and open with adobe
    This is fantastic. I love jotform
    Shell
    ...
  • Profile Image
    Kevin_G
    Answered on August 10, 2017 at 10:05 PM

    Glad to know you were able to get it working. 

    Please let us know if there is anything else that we can assist you with, we will be glad to help you.