Submit button not loading

I have used the Wordpress.com code and added it to the 'text' window on the backend page (you mention 'html' button on other threads I assume these are the same thing as HTML does not appear on my Wordpress page). This works but the button does not load once submitted. I also tried the iFrame code, also in the 'text' window, but the code just appears on the published page, no form.

Amy other suggestions?

Thanks!

If you're using Wordpress.org version, please follow this guide: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version

If the issue persists, please contact us again so we check it further. Thank you.