Form not redirecting to thank you confirmation page

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    Asked on August 14, 2017 at 05:03 PM

    Hi there, our business card order form is no providing a "Thank You" confirmation page. It appears to be set up correctly and we have used it for a couple years now but suddenly stopeed working.




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    Answered on August 14, 2017 at 05:20 PM

    I test submitted your form but I could not reproduce the issue at this time.


    the submission redirects to the form Thank You page after submission

    Is the form embedded on a website? Perhaps it was happening on the website only. 

    If you can share to us the URL of your website, we can also test the form there.


    Let us know if issue still persist.


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    Answered on August 14, 2017 at 07:43 PM
    I edited the thank you form text and after I did that it worked, not sure if that somehow reset it.
    I’ll let you know I hear of issues from our client again.