Account autosuspended

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    danny wareing 
    Asked on August 15, 2017 at 09:03 AM

    Hi,

     

    My account has been auto suspended, i have realised after looking through the forum that this may be to do with a password field. Could my account be reactivated so i can delete the field?

     

    Thankyou

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    gizem
    Answered on August 15, 2017 at 09:22 AM

    Hi,
    I have controlled your account. Yes, it was happened because of the password field. I have deleted password field from your form and reactivated your account. If you have any other issues, don't hesitate to contact us. 

  • Profile Image
    gizem
    Answered on August 16, 2017 at 03:51 AM

    I'm sorry for the confusioın but I had to delete the passwoırd fields on this form. Since, you are collecting password details on this form, too.  Please note that we do not allow our users to collect personal sensitive information such as password, credit card details and SSN due to the violation of our terms of use.

    If you insist on collecting such information, our phishing detector will suspend your account again.  I also suggest you to change password keyword on your text field. This would cause another suspension due to keywords. 

    Your account is active now. Feel free to contact us if you have more questions.