Conditional Logic Not Working in Form

  • Profile Image
    lauraylc
    Asked on August 19, 2017 at 07:28 PM

    Hi there

    This form has three audiences, and depending on what they answer to the last question on the form, a particular page should show for the chosen audience, (but not the other audience's pages) and then all audiences see the last page (page 5).

    I have done this by trying to hide each audience from seeing another audience's page of questions (i.e. hiding 2 pages from each audience)

     

     

     https://form.jotformeu.com/72133297813356 

    Please can you assist?

  • Profile Image
    BJoanna
    Answered on August 20, 2017 at 12:49 AM

    All conditions on your form are not working properly because there are conflicts between your conditions. You cannot set multiple conditions to hide the same page. For example, you created two conditions to hide the page 2. Only one of this conditions can be met. 

    The form can work like you want, but you will have to modify some conditions and use Skip to a page option.

    Set a new condition for 'I'm under 19' option like this.

    Leave the conditions for 'I'm a Provider' option.

    Set a new condition for 'I'm a parent' like this.

    Disable or delete all other conditions.

    Here is my demo form: https://form.jotformpro.com/72310675249962 

    Feel free to test it and clone it

     

    Hope this helps to solve the issue.