Login not working

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    Cecilia Cohn
    Asked on August 24, 2017 at 10:41 AM

    First it said my password was incorrect. I have it saved on my computer and have not changed it. Then the Sign in button in login if not functioning. Tried in google chrome and firefox.



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    Answered on August 24, 2017 at 11:29 AM

    You may consider resetting your password if the current one is no longer working. Also, note that you have to log in using your username instead of the email address. Jotform's website is working great with Google Chrome and Firefox. You may also consider clearing your browsing preferences including the cache and cookies.