- gebakerAsked on August 24, 2017 at 11:21 AM
i want to downgrade my service from Bronze to Starter but do NOT want to cancel my subscription/form/account for next year; how do I go about doing that and ensuring that nothing is lost?
- JotForm SupportNik_CAnswered on August 24, 2017 at 11:52 AM
You canceled your plan already and it will downgrade to Free on 4th of September.
With current numbers on your account, you're ok, nothing will be lost. Also, you will see the Storage plan once you're close the account limits.
So, at this time, you're good to go.
If you have any further questons please let us know.