How do I go about doing the downgrade and ensuring that nothing is lost?

  • Profile Image
    gebaker
    Asked on August 24, 2017 at 11:21 AM

    Hello

     

    i want to downgrade my service from Bronze to Starter but do NOT want to cancel my subscription/form/account for next year; how do I go about doing that and ensuring that nothing is lost?

     

    Thank you

  • Profile Image
    Nik_C
    Answered on August 24, 2017 at 11:52 AM

    You canceled your plan already and it will downgrade to Free on 4th of September.

    With current numbers on your account, you're ok, nothing will be lost. Also, you will see the Storage plan once you're close the account limits.

    So, at this time, you're good to go.

    If you have any further questons please let us know.

    Thank you!