Google Spreadsheet: Why is there some missing data?

  • webconsumo
    Asked on August 28, 2017 at 10:27 AM

    O que faço para ter esses dados de volta? O que devo fazer, ja que o formulario não está informando o email nem telefone do contato.?.

    Jotform Thread 1234014 Screenshot
  • Kevin Support Team Lead
    Replied on August 28, 2017 at 11:28 AM

    I have just checked your form and noticed there is data on the fields you are reporting, I have already sent the missing submissions to your spreadsheet. 

    Could you please check on your end and let us know if you can see the data now? 

    If the issue persists, please try re-integrating your form that should clear up any issue with the current integration. 

    We will wait for your response. 

  • jonathan
    Replied on August 28, 2017 at 7:51 PM

    I see this is the form https://www.jotformz.com/form/70146159914660 you were referring to.

    I have manually push again the submission data to the spreadsheet just to be sure it is working.

    Can you please check again the submission data.

    If still not updated, can you share to us the URL of the google spreadsheet. You can set View Only option to avoid any writing on the data.

    We will  wait for your updated response.