Dwolla: Why am I getting an error when trying to submit a payment?

  • elenabathory
    Asked on August 29, 2017 at 10:10 PM

    Also, I am using Dwolla has a payment system. I have already set that up but when I went to test it, it gives me an error message.

  • Kevin Support Team Lead
    Replied on August 29, 2017 at 10:13 PM

    UPDATE: Unfortunately, Dwolla is discontinuing its product as of October 2018. But if you’re looking for an alternative to collect ACH payments through your forms, you can check out other great alternatives here.

    I have checked your form and it seems to be correctly set up, I would recommend you double check your Dwolla information, here is also a guide that will help you to get the API information and integrate it with your form: https://www.jotform.com/help/360-Setting-Up-Dwolla-Integration-With-JotForm 

    Please if after double checking the Dwolla information you are still experiencing the issue, please let us know. 

     

  • elenabathory
    Replied on August 30, 2017 at 4:44 PM
    Hi, I double checked everything and all seems correct. It still isn't working.E
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  • Welvin Support Team Lead
    Replied on August 30, 2017 at 5:17 PM

    I've fixed it for you. There is a space before your actual Application Key, see screenshot:

    Dwolla: Why am I getting an error when trying to submit a payment?  Image 1 Screenshot 20

  • elenabathory
    Replied on August 30, 2017 at 7:43 PM
    Ah! Ok, thanks so much!E
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