Unable to view and download all the uploaded files from submissions.

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    Asked on August 30, 2017 at 05:37 AM


    When i clicked to view and download the uploaded files in submission, the following result pop out. 


    Please advice. Thanks.

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    Answered on August 30, 2017 at 07:01 AM

    Hello mcarnival168,

    I did check your form's submission page and I was able to replicate the issue when I tried to download the uploaded file. I was not able to download any of the uploaded files of last received submission. It shows "404 Not Found" error message.  

    It seems when the form was submitted, the images were not uploaded successfully. I did try to recover the uploads but was not successful. 

    I would suggest you to please contact your user and request to submit the form again by uploading the files.

    Thank you!