Error message when people submit form

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    AustinBirthAwards
    Asked on September 04, 2017 at 12:26 PM

    We are getting error messages every time someone submits. THIS CAN NOOOOT HAPPEN! 
    I need this fixed immediately and I need you to refund my money. 

  • Profile Image
    BDAVID
    Answered on September 04, 2017 at 12:50 PM

    The error is not in our end. The form submits fine. The issue is related to the page where you are redirecting users after submission: https://atxbirthawards.com/ 

    That page shows the error. So, please switch back to the default Thank You message:

    Please confirm if you want us to cancel and refund your subscription, so your account is put back to free status.

  • Profile Image
    AustinBirthAwards
    Answered on September 04, 2017 at 01:43 PM
    Thank you
    Just keep as is please! Do not take my form down!!!!
    Austin Birth Awards
    www.atxbirthawards.com
    512-962-6299
    ...
  • Profile Image
    AustinBirthAwards
    Answered on September 04, 2017 at 01:44 PM
    DO NOT TAKE MY FORM DOWN!! I HAVE PAID FOR THE FORM AND IT NOT OK FOR YOU
    TO TAKE IT DOWN!!
    Austin Birth Awards
    www.atxbirthawards.com
    512-962-6299
    ...
  • Profile Image
    BDAVID
    Answered on September 04, 2017 at 01:57 PM

    Don't worry, we have not cancelled your subscription, as we can not do it without your confirmation. So, your account will continue in Silver status.