MailChimp intergration not working. Please help!

  • Profile Image
    bknyprinting
    Asked on September 06, 2017 at 12:58 PM

    not quite sure. but it seems as though our mailchimp interegration hasnt been working. (it has been set up for a while)

     

    i just cross check some emails that were submitted via our jot form and they havent been added to our mail chimp subscriber list ?

     

    let me know if there is something i can update. it was working before...

     

    thanks.

    nacona! 

     

  • Profile Image
    Kiran
    Answered on September 06, 2017 at 03:17 PM

    As I tested the MailChimp integration on a test form, it worked fine at my end. Could you try removing the integration and reintegrate the MailChimp on the form to see if that works? If the issue still persists, please try generating a new API key of MailChimp and try using it. 

    Please get back to us if you need any further assistance. We will be happy to help.