My Private key works to allow me to read encrypted forms submitted on one computer, but not on the other. How do I fix it?

  • CBranam1
    Asked on September 6, 2017 at 2:30 PM

    My Private key works to allow me to read encrypted forms submitted on one computer, but not on the other. How do I fix it?

  • David JotForm Support Manager
    Replied on September 6, 2017 at 4:29 PM

    What browser are you using on the second computer? Have you tried using a different computer?