Can I use Jotform to register my users and have the user data flow into my web app?

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    pprglobal
    Asked on September 06, 2017 at 02:42 PM

    We are developing a web app that has a sign-up/user registration process. I am NOT the developer. However, I discovered your service and I love it! Here's my question:

    Can I use a jot form to register my users AND have the user data flow into my app? We are going to track a lot of activity by user demographics so bridging user data collected into my app is critical. Thoughts?

    Chuck

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    Welvin
    Answered on September 06, 2017 at 04:45 PM

    For as long as the form won't violate our terms of use, that should be possible. 

    We have the Send Post Data that you can use to bridge Jotform to your web app. We also have an API that you can use to do it. I'm sure your developer knows these methods already. Here are the links you can check:

    Send Post: https://www.jotform.com/help/51-How-to-Post-Submission-Data-to-Thank-You-Page

    For our API: http://api.jotform.com/docs/

     

    I've mentioned the terms of use above because if that's a general registration process for a website with a username and a password, we don't allow it. The username and password will trigger our system to suspend your account. 

    Let us know if you have any further questions. 

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    pprglobal
    Answered on September 06, 2017 at 05:28 PM

    Yes, I followed the link that you provided. Thank you. I see where your API team invites explanations for API usage. I'll take the time to articulate my request. It may or may not be approved though I don't know why it would  not be. Thanks for your help.

    Chuck

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    Welvin
    Answered on September 06, 2017 at 07:12 PM

    You're welcome. Asking basic user information is not a problem, just the private ones. Email and Password, Card Details, etc. 

    Please contact us again if we can help in any way.

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    pprglobal
    Answered on September 06, 2017 at 07:22 PM

    I'm confused. Asking for email is ok, but credit card information, or passwords of any kind is not? Right?

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    Mike_G
    Answered on September 06, 2017 at 09:24 PM

    Yes, that is correct. Asking for credit card information or sensitive information such as login username and/or password is prohibited. An Email field is fine, however, a combination of an Email field and a Password field is not allowed.

    Here's an excerpt from our Terms.