Submit button is not being displayed in embedded form.

  • Profile Image
    disabledplanet
    Asked on September 07, 2017 at 05:44 AM

    Dear,

    we can't see the buy button,

    whats wrong?

    here is the form:

    https://eu.jotform.com/build/72492761090357

    and here is the page with the form on:

    http://www.disabledplanet.com/models/model-erika-lae-usa/models-erika-lae-usa.htm

    thank you

    amensaert@yahoo.com

     

  • Profile Image
    ashwin_d
    Answered on September 07, 2017 at 07:57 AM

    I did check your webpage where you have embedded your form and I am able to replicate the issue you are having. The submission button is not being displayed. The issue is caused because of the height of your form's iFrame embed code.

    Please delete the existing embed code from your webpage and use the following iFrame embed code, that should solve your problem:

     <iframe id="JotFormIFrame-72492761090357" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/72492761090357" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no"> </iframe>

    Do get back to us if the issue persists.

  • Profile Image
    ashwin_d
    Answered on September 07, 2017 at 12:28 PM

    Have you deleted the form?

    I did check your webpage where you have embedded your form and it shows error message that the form is deleted. Please check the screenshot below:

     

    If you have accidentally deleted the form, you can restore it from your "Trash" folder.