Does Jotform time out if idle?

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    Shannon 
    Asked on September 07, 2017 at 09:03 AM

    If someone begins working in Jotform and does not complete the form, will the form time out and the information be lost?

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    Jan
    Answered on September 07, 2017 at 10:59 AM

    No, the form does not time out. However, there are some instances wherein the user will accidentally close the browser or the user's computer shuts down.

    I recommend you to use the AutoFill feature or the Save and Continue function.

    Autofill feature - This is recommended for short forms. Please refer to this guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms

    Save and Continue Later - This is recommended for long forms. Please refer to this guide: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Hope that helps. If you have any questions, let us know. Thank you.